Terms of service

OVERVIEW

This website is operated by Force FX Supplies & Hire Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Force FX Supplies & Hire Ltd.

By accessing our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.

We reserve the right to update or change these Terms at any time by posting updates on our website. It is your responsibility to check this page periodically. Continued use of the website constitutes acceptance of any changes.

Our store is hosted by Shopify Inc, who provide the e-commerce platform enabling us to sell our products and services.

1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least 18 years of age.

You may not use our products for any unlawful or unauthorised purpose or in violation of any applicable laws and regulations.

You must not transmit any viruses, malware, or destructive code.

A breach of these Terms will result in termination of your access to our Services.

Certain products sold on this website are age-restricted and subject to verification requirements.

2. AGE RESTRICTION

Certain products, including but not limited to pyrotechnics, special effects materials, flame products, and related items, are strictly for customers aged 18 years and over.

By placing an order, you confirm that you are 18 or older and legally permitted to purchase and use such goods.

We reserve the right to:

  • Request proof of age at any time
  • Refuse or cancel any order
  • Withhold dispatch until age verification is completed
  • Refuse delivery where necessary

3. SAFE USE OF PRODUCTS

All products must be used safely, responsibly, and in accordance with manufacturer instructions and all applicable laws and regulations.

Some products are intended for professional or competent users only.

We accept no liability for injury, loss, damage, or legal consequences arising from misuse, improper handling, unsafe storage, or unlawful use of our products.

4. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You agree not to reproduce, duplicate, sell, resell, or exploit any part of the Service without written permission.

Headings are for convenience only and do not affect interpretation.

5. ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or out of date.

All content is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify content at any time without obligation to update.

6. MODIFICATIONS TO SERVICE AND PRICES

Prices and product availability may change without notice.

We reserve the right to modify or discontinue any product or service at any time.

We are not liable for any modification, price change, suspension, or discontinuation.

7. PRODUCTS AND SERVICES

Certain products may be available exclusively online and may have limited quantities.

We reserve the right to limit sales or quantities on a case-by-case basis.

All descriptions and pricing are subject to change without notice.

We do not guarantee that product performance, effects, or results will meet expectations.

Product images and demonstrations are for illustrative purposes only.

8. ORDER ACCEPTANCE

We reserve the right to refuse or cancel any order at our discretion.

We may limit or cancel quantities purchased per person, household, or order.

We may contact you using the details provided if an order is changed or cancelled.

You agree to provide accurate and up-to-date account and payment information.

9. DELIVERY, RISK AND TITLE

Risk in goods passes to you upon delivery.

Ownership of goods remains with Force FX Supplies & Hire Ltd until full payment has been received.

Delivery times are estimates only and not guaranteed.

We are not liable for delays caused by couriers, hazardous goods restrictions, weather, or events beyond our control.

10. ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been placed.

11. PROHIBITED USES

You must not use the site or its content:

  • For unlawful purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To misuse or endanger others
  • To distribute malware or harmful code
  • To collect personal data without consent
  • To spam, phish, or interfere with website security

We may terminate access for violating these rules.

12. THIRD-PARTY LINKS

We are not responsible for third-party websites or their content, policies, or practices.

You should review third-party terms before engaging with them.

13. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including under the Consumer Rights Act 2015.

To the fullest extent permitted by law, Force FX Supplies & Hire Ltd shall not be liable for any indirect or consequential loss, including loss of profits, revenue, or data arising from use of the Service or products purchased.

14. INDEMNITY

You agree to indemnify and hold harmless Force FX Supplies & Hire Ltd from any claim or demand arising from your breach of these Terms or misuse of our products or services.

15. SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

16. TERMINATION

We may terminate or suspend access to our Services at any time if you breach these Terms.

17. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us regarding use of the website and supersede any prior agreements.

18. FORCE MAJEURE

We are not liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, transport disruption, supply issues, government restrictions, or industrial action.

19. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. CONTACT INFORMATION

Force FX Supplies & Hire Ltd
Unit 8 Lindfield Enterprise Park
Lewes Road
Lindfield
RH16 2LH
United Kingdom

Email: info@forcefxsupplies.co.uk
Phone: 01444 487500